Sherman Consulting, Inc. provides Quality and Process Improvement services for Manufacturing and Service industries including Distribution, Healthcare, Financial Services, and Retail. Our expertise includes streamlining operations, reducing waste and total cost, and improving quality / customer satisfaction.
Our approach is to first understand the needs of the Customer.We provide a sound, unbiased assessment of those business needs / issues and prescribe what is in their best interests.This assessment might involve creating or implementing a Quality Management System (QMS) including Quality Manual / Policy, Procedures, and Work Instructions.
It might involve recommending or implementing Process Improvements (PI) justified with a business case / ROI. We utilize Lean and Six Sigma techniques to improve processes.Lean is about simplifying and streamlining processes, while Six Sigma is about reducing variability and building highly capable processes. Once the right processes are in-place and are being followed, we can properly assess the value of automating and mechanizing these processes through IT / Applications.
Above all, our ultimate goal is to help you drive key Financial, Operational, and Customer Satisfaction metrics.
